Privacy Policy

Wine Affairs takes your privacy seriously. We don’t share any information you provide us with any third parties

There are two times we might need your data: when you buy something from us online or when you join one of or subscription services like the Wine Affairs newsletter.

When you order online from the Wine Affairs Wine Shop or register your details on the website, your name and email address are stored on our system, along with your purchase history. If you order a product online or join the Wine Affairs newsletter we will also save your postal address (so we can send your wine out for delivery) and phone number (to contact you in case of any problems or to sort out a bespoke delivery time). We don’t store your credit card information.

If you register with us online (or opt in when you order a product) you’ll start receiving our email newsletter. We try our best to make our emails informative and fun. They includes news about upcoming events, special or seasonal offers and facts about wine and our winemakers . We normally send only one email a week.  There’s an “Unsubscribe” link at the bottom of every email we send out – click that to remove yourself from our mailing list.

Want us to delete your data, or have any further questions on privacy? Drop us a line at info@wineaffairs.co.uk

“We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.